Upthink is Global company based in Turin, Italy and we offer a variety of on demand and contract based onsite IT support services to worldwide clients with 24×7 response time. With access to 200+ IT experts and engineers, located in Europe, Asia, Africa, USA, Canada, Australia, New Zealand and Middle East, we are always ready to provide required IT solutions to meet business requirements. Our services include Break fix for EUC/Data Centers, IMAC for EUC/Data Centers, Desktop Support, Hardware Repairing, IT Asset Disposal (ITAD), Site Surveys and Installations, Stock Inventory and Audits, Full time Outsourced Resources and Deployments and Roll outs. We have our engineers in. We provide single point of contact to our clients for all the services we offer.
Our Services
Remote IT Support
Upthink provides Remote IT Support Engineers for remote projects/positions from our clients on a global scale. We provide remote Helpdesk solutions catering Level 1, Level 2 and Level 3 supports.
End User Computing
Our Engineer work as “Hands and Feet” for our clients. Our team provides guidance, recommendations, planning and assistance to our clients with personal computer, printer, mobile phones and other device acquisition needs.
Outsourced IT Resource
One of the most attractive services of UGT is its outsourced IT resources. Some of our clients have unique requirements calling for the presence of full time engineers at their premises.
Cisco Support
At our 24×7 support center a highly certified team of network engineers manages a large array of Cisco devices at our client’s offices and data centers
Breakfix
Whether you need a hard drive replaced in London, a printer fixed in Munich or a tape library installed in some other remote location
Data Center Support
We offer a range of services when it comes to data center support having our clients signing different types of retainer agreements with us.
Rollouts
We have carried out many successful roll out plans of software installation / up-gradation and hardware installation that have left us with many satisfied customers.
IT Stock Storage
Upthink offers IT Stock Storage facility at several locations round the globe while considering the needs of our clients. You can get the stock shipped, store it and use it in future.
Service Desk
We at Upthink have designed a Service Desk that provides utmost ease to our clients and help them in resolving technical issues and complaints of any level of complexity throughout the world.
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Our Clients
Upthink provided continued support to its clients throughout the past years and plans to do the same in future. Our engineers have worked on-site & OffSite with all major companies like Accenture,Google,Facebook,HP,IBM,Broadcom,DELL,One Stream Network,Burberry,Michael Page Holding,Microsoft,British Telecom,Essentra Filters,Diageo,Hospira,AMD,Hexcel,Apple,Systetact,Hewitt,Nordson,Linklaters, Techdata,Pepsi,Northern Trust etc.
Our esteemed clients value our services and thus rely on us whenever they come across any IT related issues, support & maintenance matters or full time resource requirements.
Our Certifications
